At Creative Designs Studio, we are committed to delivering high-quality creative and digital services that meet our clients’ expectations. This Refund Policy explains the conditions under which refunds, cancellations, and payment adjustments may be considered.
Our services involve customized creative work, planning, and dedicated resources. Refund eligibility depends on the project stage, completed work, agreed terms, and applicable laws.
Clients may request project cancellation by contacting us through our official communication channels.
If a project has not started, a refund may be issued after deducting any agreed administrative or non-refundable third-party expenses.
If work has already started, refund eligibility will depend on the completed work and expenses incurred.
For graphic design and branding projects, refunds may be considered before initial concepts or design work have been delivered.
Once designs have been approved or final deliverables provided, refunds are generally unavailable, except where required by law or agreed in writing.
Website development refunds depend on project progress and completed milestones.
If development has already started, charges for completed design, development, and technical work may be deducted from any eligible refund.
Third-party expenses, including domain registration, hosting, premium themes, and plugins, may be non-refundable under their respective provider policies.
Digital marketing services involve ongoing planning, content creation, campaign management, and optimization.
Fees for completed services are generally non-refundable. Advertising budgets spent on platforms such as Google Ads or Meta Ads are subject to the respective platform’s refund policies.
We do not guarantee refunds based solely on campaign performance or business results.
We aim to deliver services that meet the agreed project requirements.
If a client is dissatisfied with the initial work, we encourage them to request revisions within the limits specified in the project agreement.
Requests outside the original scope may involve additional charges.
